Shipping policy

SHIPPING POLICY

 

(A) General Enquiries: For any queries regarding shipping and delivery, please contact us at info@contemporaryspace.ae. Our team is committed to ensuring a seamless and satisfactory delivery experience.

(B) Domestic Deliveries: We provide free shipping across the UAE for a single location, typically completed within 3–5 days. The process begins once the product is ready for dispatch, with further details provided upon order confirmation.

(C) International Shipping: We offer international shipping at an additional cost, which typically takes 1–2 weeks. Shipping costs are determined by size, weight, and destination and will be confirmed during the order process. Please note that additional fees such as customs duties or taxes may apply and vary by destination.

(D) Order Tracking: Upon dispatch, you will receive a confirmation email containing a tracking number. This number allows you to monitor your shipment’s progress via the shipping carrier's website. Please allow time for the tracking information to be updated.

(E) Delivery Preparation Advice:

To facilitate a smooth delivery process:

- Accurate Information: Double-check and provide precise delivery details to avoid delays.

- Accessibility: Ensure the delivery address is accessible, notifying us in advance of any specific access requirements.

- Room Preparation: Measure doorways, hallways, and staircases to confirm large items will fit. Remove any obstructions that might hinder the delivery process.

(F) Accepting Your Delivery: Upon arrival, inspect the package for visible damage before acceptance. If damage is evident, document it on the delivery receipt, or refuse the shipment and contact us immediately at info@contemporaryspace.ae for assistance.

(G) Customer Support: Should you have any concerns, please do not hesitate to reach out to our Customer Support team at info@contemporaryspace.ae. We are here to ensure a seamless and satisfactory experience.